Privacy Policy
At Marker Groupe LTD (“Marker Groupe”, “the Company”, “we”, “us” or “our”), we value the privacy and security of your personal data.
This Privacy and Personal Data Protection Policy explains how we collect, use, store, disclose and protect personal data when you visit www.markergroupe.com, contact us through our communication forms, request information or quotations about our services, establish a business relationship with us, or interact with us through our other digital channels.
Marker Groupe LTD is a company incorporated in the United Kingdom and operates across different markets, primarily in the United Kingdom and Türkiye. We aim to process personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the Turkish Personal Data Protection Law No. 6698 (“KVKK”).
1. Data Controller
The company responsible for processing your personal data under this Policy is:
Company Name: Marker Groupe LTD
Website: www.markergroupe.com
Email: hello@markergroupe.com
United Kingdom Office: Cambridge, United Kingdom
Türkiye Office: Istanbul, Türkiye
Depending on the nature of the relevant processing activity, Marker Groupe may act as either a data controller or a data processor.
For digital advertising, marketing, analytics and technology services provided on behalf of our clients, the respective roles of the parties are determined in accordance with the relevant agreements and the actual processing activities carried out.
2. Personal Data We Collect
Depending on how you interact with our website and services, we may process the following categories of personal data:
Identity and Professional Information
First and last name
Job title and position
Company or organisation name
Professional information
Contact Information
Email address
Telephone number
Business address
Communication preferences
Enquiry and Communication Information
Information submitted through contact forms
Service and quotation requests
Messages and correspondence
Meeting and consultation requests
Customer and Business Relationship Information
Information relating to requested or provided services
Quotation, contract and project records
Invoicing and commercial transaction information
Customer communication and support records
Digital and Technical Information
IP address
Browser and device information
Operating system information
Website visit and usage records
Page views and interaction data
Data collected through cookies and similar technologies
Marketing and Preference Information
Newsletter subscription preferences
Marketing communication consent and preference records
Campaign and communication interactions
Recruitment and Application Information
Where you submit an employment or career application, we may process:
CV and application details
Education and professional experience
Portfolio and reference information
Communication records relating to the recruitment process
We aim to collect and process only the personal data necessary for the relevant services and purposes described in this Policy.
3. How We Collect Personal Data
Your personal data may be collected electronically or physically through the following channels:
Contact and quotation forms on www.markergroupe.com
Email correspondence
Telephone calls and online meetings
Newsletter and subscription forms
Recruitment and career communication channels
Commercial processes involving customers and business partners
Cookies, analytics tools and similar digital technologies
Publicly available professional and corporate sources
The methods used to collect your personal data may vary depending on the nature of the relevant service or interaction.
4. Purposes of Processing Personal Data
Subject to applicable legislation, your personal data may be processed for the following purposes:
Communication and Enquiry Management
Responding to enquiries submitted through our contact forms
Evaluating service and quotation requests
Organising meetings and consultations
Responding to user questions
Service Delivery and Customer Relationship Management
Providing digital marketing, media planning, advertising, creative and technology services
Managing projects and contractual processes
Managing customer relationships and support activities
Improving service quality
Digital Marketing and Communications
Conducting marketing and promotional activities
Sending commercial communications where permitted
Evaluating campaign and communication performance
Improving user experience
Website and Technology Management
Maintaining website functionality and security
Improving website performance and user experience
Analysing visitor behaviour
Identifying and resolving technical issues
Corporate and Legal Processes
Managing accounting and financial processes
Meeting legal and regulatory obligations
Maintaining contractual and commercial records
Managing legal disputes and protecting our rights
Recruitment Processes
Evaluating employment applications
Communicating with candidates
Managing recruitment and human resources processes
5. Legal Bases for Processing Personal Data
Your personal data is processed on one or more lawful bases available under the applicable data protection legislation.
Under the UK GDPR, the processing of personal data may rely on one or more of the following lawful bases, depending on the relevant activity:
Performance of a Contract: Where processing is necessary to enter into or fulfil a contract with you.
Legal Obligation: Where processing is necessary to comply with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.
Consent: Where you have provided valid consent freely and for a specific purpose.
Other Lawful Bases: Any other lawful basis available under applicable legislation.
Where KVKK applies, personal data is processed in accordance with the applicable processing conditions set out in Articles 5 and, where relevant, 6 of the Law.
The purpose of processing and the lawful basis for processing are assessed separately. Where consent is required, providing a privacy notice does not replace the requirement to obtain valid consent.
6. Disclosure and Sharing of Personal Data
Your personal data may be shared with the following categories of recipients, only where necessary, proportionate and relevant to the purposes of processing:
Hosting, server and cloud infrastructure providers
Software, technology and IT service providers
CRM, project management and customer communication platforms
Analytics, measurement and advertising platforms
Accounting, financial and payment service providers
Legal, audit and consultancy service providers
Competent public authorities and regulatory bodies
Business partners and suppliers engaged under relevant service agreements
Your personal data is not sold to third parties or disclosed unlawfully.
7. International Data Transfers
As Marker Groupe LTD is established in the United Kingdom and its digital services may rely on technology infrastructure located in different countries, your personal data may be subject to international transfers.
Where personal data is transferred outside the United Kingdom, we assess and implement the appropriate transfer mechanisms and safeguards required under the UK GDPR. These may include adequacy regulations, appropriate safeguards or other transfer mechanisms permitted by applicable legislation.
Where KVKK applies, transfers of personal data outside Türkiye are carried out in accordance with Article 9 of the Law. Depending on the circumstances, this may involve an adequacy decision, standard contractual clauses or other appropriate safeguards permitted under applicable legislation.
International transfers are carried out only where the relevant legal requirements have been satisfied.
8. Retention of Personal Data
Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and in accordance with applicable statutory retention requirements.
When determining retention periods, we consider:
The purpose for which the data is processed
Contractual and commercial obligations
Applicable statutory retention periods
Potential legal disputes
The rights and requests of data subjects
Once the applicable retention period has expired, personal data is securely deleted, destroyed or anonymised in accordance with applicable legislation.
9. Security of Personal Data
Marker Groupe aims to implement appropriate technical and organisational measures to protect personal data.
These measures may include:
Implementing appropriate information security controls
Restricting access to personal data based on authorised permissions
Regularly reviewing data security procedures
Applying appropriate safeguards to data processing activities carried out with service providers
Protecting personal data against unauthorised access, loss, alteration or unlawful processing
However, no method of data transmission over the internet can be guaranteed to be completely secure.
10. Cookies and Similar Technologies
We may use cookies and similar technologies on our website to improve user experience, analyse website performance and evaluate digital marketing activities.
These technologies may include strictly necessary, functional, analytics and advertising/marketing cookies.
Non-essential cookies are activated only after the required information has been provided and the necessary user preferences or consent have been obtained, as applicable.
For further information about the types of cookies we use, their purposes and how to manage your preferences, please refer to our Cookie Policy.
11. Your Data Protection Rights
Depending on the applicable data protection legislation, you may have certain rights regarding the processing of your personal data.
Rights Under the UK GDPR
Subject to the applicable conditions, you may have the right to:
Request access to your personal data.
Request correction of inaccurate or incomplete personal data.
Request erasure of your personal data in certain circumstances.
Request restriction of processing.
Object to processing based on legitimate interests.
Exercise your right to data portability, where applicable.
Withdraw consent where processing is based on consent.
Exercise your rights in relation to automated decision-making and profiling.
Rights Under KVKK
Where KVKK applies, you may exercise the rights set out in Article 11 of the Law, including the right to:
Learn whether your personal data is being processed.
Request information about the processing of your personal data.
Learn the purpose of processing and whether your data is being used in accordance with that purpose.
Learn the third parties to whom your personal data has been transferred, either within Türkiye or abroad.
Request the correction of incomplete or inaccurate personal data.
Request the deletion or destruction of your personal data under the conditions prescribed by law.
Request notification of correction, deletion or destruction to third parties to whom your personal data has been transferred.
Object to any adverse outcome arising from the analysis of your personal data exclusively through automated systems.
Request compensation for damages arising from unlawful processing of your personal data.
The exercise of these rights is subject to the conditions and exemptions set out in the applicable legislation.
12. How to Exercise Your Rights
You may submit requests relating to your personal data through the following contact channel:
Email: hello@markergroupe.com
Company: Marker Groupe LTD
Website: www.markergroupe.com
We may request additional information or identity verification where necessary to process your request securely.
Requests made under the UK GDPR will be handled within the timeframes prescribed by applicable legislation.
Requests made under KVKK will be evaluated and responded to in accordance with the procedures and time limits set out in the Law and its secondary regulations.
13. Children's Privacy
Our website and services are primarily intended for businesses, professionals and corporate users. We do not intend to provide services specifically directed at children.
We do not knowingly seek to collect or process children's personal data without satisfying the applicable legal requirements.
14. Third-Party Websites
Our website may contain links to third-party websites or digital platforms.
Marker Groupe is not responsible for the privacy practices or data protection policies of websites accessed through these links. We recommend reviewing the relevant privacy policies before visiting third-party websites.
15. Changes to This Policy
Marker Groupe reserves the right to update this Policy in response to changes in applicable legislation, technological developments or changes to the Company's data processing activities.
Any updated version will become effective from the date it is published on our website.
Where significant changes are made to the processing of your personal data, we will use the notification methods required under applicable legislation.
16. Contact Us
If you have any questions, requests or concerns regarding this Policy or the processing of your personal data, please contact us using the details below.
Marker Groupe LTD
Email: hello@markergroupe.com
Website: www.markergroupe.com
United Kingdom Office: Cambridge, United Kingdom
Türkiye Office: Istanbul, Türkiye
All enquiries and requests relating to the protection of your personal data will be handled in accordance with applicable legislation.